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Home>Caring For Your Watch

Cleaning Your Watch

Battery Change

Water Resistance

Basic Servicing

Full Servicing





Cleaning Your Watch

We advise our customers to clean their watch often. After ensuring the crown to be locked tightly & water resistant, clean with a soft toothbrush & warm water . This is because our perspiration (sweat) is an alkali which will corrode the watch case & gasket over time, affecting the watch's water resistance.

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Battery Change

We advise our customers to have their timepieces’ battery changed every 2 years regardless of whether it is working or not. This is because ALL batteries will leak with time. When such leakage happens, the acidic discharge usually seeps into the timepiece, causing irreversible damage to the quartz movement and other parts of the timepiece. It can be easily avoided by having the battery changed periodically.



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Basic Servicing

Question: How do i know my watch is due for servicing?
  • Watch gains 5-10 seconds a day (or based on manufacturer's specification)
  • Watch stops permanently or at intervals.
  • Difficulty winding the Watch/Hands don't move (signs of damaged parts)

A basic service is any operation that does not require disassembling of the movement.
Usually, it takes about 1-2 hours to complete.

They include :
  • Replacement of the watch crystal / dial
  • Replacement of the bezel / bracelet
  • Testing or Adjustment of the watch 
  • Polishing (minor touch-up)
  • Replacement of battery (quartz watches)
  • Diagnostic of the watch’s parts or exterior
  • Water-proof check (replacing of the gasket, if necessary)
  • Cleaning the case and bracelet

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Full Servicing

A full service involves complete disassembly of the movement.
A watch will routinely require a full service every 3 to 5 years, or because of a malfunction.

This takes about 2 weeks, due to the number of stages that's involved.

They include :
  • Dismantling of watch movement
  • Cleaning of the movement
  • Replacement of damaged or worn parts & reassembly
  • Lubrication & adjustment of the movement
  • Replacement of battery (for quartz watches)
  • Water-proof check (replacing of the gasket, if necessary)
  • Ultrasonic cleaning to remove grime from the watch case & bracelet
  • Polishing of the watch case & bracelet
  • Monitoring of the watch, making sure it's performing within the manufacturer's specifications.

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We are not an authorized agent nor affiliated with any of the fine timepieces manufacturers whose timepieces we sell and are not affiliated with Rolex USA Inc. or Rolex International. All Rolex timepieces offered by us are pre-owned; no new Rolex timepieces are available from us. This is a copyrighted site. We will report those found copying or using the contents, whether fully or partly, to our local or United States attorney for prosecution.